Working with tech teams to improve delivery and collaboration, and be happy shipping great products.

Leading product strategy and development at Applied, building product, design and customer support teams and using behavioural science to debias flawed hiring processes.

• Strategy and full lifecycle of a B2C app: discovery, user research, design and build; setting cross-team release processes. Managing and owning product roadmaps and backlog; coaching and improving the use of agile methodologies across teams. • Developing B2C app alongside B2B platform API externalisation: product management for two cross functional teams. B2B Platform product management: from monolith to cloud-based microservices. Stakeholder management across commercial and product teams, including client-facing workshops, customer success, product marketing, risk and compliance.

Co-Founded and ran a consultancy for integrating community into building and managing businesses. Guided clients on business set up and design; Created frameworks and processes; Designed and ran consulting projects and workshops for early stage startups across the US and UK. Industries include travel, education, mobility and health. Presented a masterclass on community creation for Tech North Startup Summit (part of Tech City UK), for ±30 startups.

Lead professional services point of contact for clients in the finance and travel industry; directed and monitored client project execution, development and releases. Identified and detailed client digital strategy needs and KPIs for the planning, design and execution of personalisation and feature testing roadmaps.

Main point of contact for project execution for finance and publishing clients, from onboarding, kickoff and initial benchmarking through to execution of strategy. Managed delivery of A/B testing and personalisation. Managed all project communications, including onboarding, quarterly reviews, ongoing workshops and presentations.

Worked with the director of a new startup on concept and (hardware) product development, defining features and functions; executed with distributed engineering and design teams from an idea through to physical prototype. Go to market and marketing strategy, analysis of distribution channels.